Privacy Policy

AIMISMO SOFTWARE S.A.S. ("Aimismo", "we", "our") develops software, SaaS platforms, AI automation, and business messaging integrations. This policy explains how we handle information when companies or users interact with our websites, applications, and integrations.

Information we process

Depending on the service, we may process contact information, account information, business identifiers, usage data, support messages, conversation metadata, and information necessary to provide integrations such as WhatsApp Business automation.

How we use information

We use information to provide and improve our services, authenticate users, support customers, operate automations, maintain security, comply with legal obligations, and communicate about service-related matters.

Service providers

We may use infrastructure, hosting, database, analytics, messaging, and AI service providers to operate our products. These providers process data only as needed to deliver the service.

Retention

We retain information only for as long as needed for the purposes described in this policy, unless a longer retention period is required by law, security, dispute resolution, or business record obligations.

Your rights

You may request access, correction, or deletion of personal information where applicable. See our data deletion instructions for the deletion request process.

Contact

Privacy requests may be sent to AIMISMO SOFTWARE S.A.S. at +593999163479 or to the official contact channel provided in the relevant service, contract, or business platform profile.